SHIPPING POLICY
Seahorse Whimsy will send you a note/email that we received your order within 24 hours of purchase. Please ensure your email address is entered correctly! 🙂
SHIPPING TURNAROUND TIME
Your item will be shipped with 1-3 business days unless otherwise notified. If your item is a customized order or an item with production time, your item will be shipped according to shipping details in each item’s listing or for custom items, based on our agreed on timeline. Generally, we ship on Mondays and Thursdays.
RUSH ORDERS
If this is a RUSH ORDER, please contact us directly so we can do our best to assist your time constraints. We are happy to accommodate your request if we are able!
SHIPPING METHODS, SHIPPING UPGRADES, HANDLING FEE
All items are shipped via U.S.P.S. Flat Rate Priority Mail, Priority Mail, or 1st Class Mail. Upgrades are available as requested. A handling fee of $2 (U.S. Dollars) is charged per item to cover our packaging costs and time.
GIFTS
Seahorse Whimsy will happily ship direct to your recipient as well as include a personal note as requested. Please leave the information in the Note to Seller at checkout. Thanks!
PACKAGING
We do our best to reduce, reuse and recycle, thus, we upcycle packaging and boxes to do our part to reduce and reuse waste. Bubble wrap and foam are a must to ensure safe arrival of some fragile items. Please reuse our packaging again if you are able!
SHIPPING TIMES
While packages generally arrive MUCH sooner, please allow the U.S. Postal Service up to 2 weeks for Domestic delivery and up to 4-5 weeks for International delivery before requesting resending/refunding for non-delivery. Thank you for your patience and understanding!
Please remember that shipping around any holiday or major weather system can be very unpredictable and Priority Upgrades are recommended to ensure faster delivery times, but are at the option and ultimate responsibility of the Buyer. Seller assumes no responsibility for shipping after your item is delivered to U.S. Post Office or other major shipping agent.
SHIPPING RESPONSIBILITY AND INSURANCE
Seller assumes no responsibility for shipping after your item is delivered to the U.S. Post Office or other major shipping agent. Seller packages your item extremely secure and safe and prints labels directly from Buyer’s Etsy information. Seller’s obligation to your item ends upon delivery to shipping agent. Insurance is at the option of the Buyer. Buyer accepts all liability for shipping of item and receipt of item.
SHIPPING CONFIRMATION AND TRACKING
Buyer will automatically receive a confirmation from Etsy that the Buyer’s order has been shipped, as well as a tracking number to follow the package enroute to the Buyer’s destination. Seller will also be notified when item is delivered and can also track item enroute to Buyer’s destination.
TAXES, CUSTOMS CHARGES, ADDITIONAL POSTAL FEES AND SHIPPING COSTS
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*********************** IMPORTANT NOTE: TAXES *********************
WASHINGTON STATE RESIDENTS: Washington State sales tax is charged to all Washington State residents on both the item and the shipping & handling based on Buyer’s Washington State zip code shipping destination.
ITEMS SHIPPED TO WASHINGTON STATE: Washington State sales tax is charged to all Washington State shipping destinations on both the item and the shipping & handling based on Buyer’s shipping destination (zip code) within Washington State.
INTERNATIONAL BUYERS: International Buyers are responsible for any and all Customs Charges, Taxes, Additional Postal Fees and Shipping Costs.
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INTERNATIONAL SHIPPING
Seller offers International shipping at cost to Buyer, including all applicable taxes, charges and fees. Etsy’s shipping calculator will calculate Buyer’s shipping cost based on shipping destination.
THANK YOU FOR YOUR ORDER AND FOR SUPPORTING AN ARTIST!!! 💕🐬💕