PAYMENT POLICY
Payment is due prior to shipping of an item. Please review all shop policies and our disclaimer prior to making a purchase.
PAYMENT METHODS
Our Etsy shop accepts all major credit cards through Etsy, as well as Etsy Gift Cards, and PayPal through Etsy. We use Etsy Direct Checkout.
You may also contact us directly to make a purchase. We accept all major credit cards.
TAXES, CUSTOMS CHARGES, ADDITIONAL POSTAL FEES AND SHIPPING COSTS
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*********************** IMPORTANT NOTE: TAXES *********************
WASHINGTON STATE RESIDENTS: Washington State sales tax is charged to all Washington State residents on both the item and the shipping & handling based on Buyer’s Washington State zip code shipping destination.
ITEMS SHIPPED TO WASHINGTON STATE: Washington State sales tax is charged to all Washington State shipping destinations on both the item and the shipping & handling based on Buyer’s shipping destination (zip code) within Washington State.
INTERNATIONAL BUYERS: International Buyers are responsible for any and all Customs Charges, Taxes, Additional Postal Fees and Shipping Costs.
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GIFTS SENT DIRECT TO RECIPIENT: PERSONAL NOTE AND GIFT WRAPPING
We also love to send gifts directly to your recipient and are happy to include a personal note. Gift Wrapping is available for a small additional charge—please select this option from the drop-down menu when ordering (if available), or convo us/leave a message in the Note to Seller at checkout. Thanks!
CUSTOM ORDER REQUESTS, PERSONALIZED AND CUSTOMIZED ITEMS
We accept custom orders and personalization requests on any item that it is possible to do so! PLEASE NOTE: If Buyer supplies their own materials to Seller for a custom order, Buyer agrees to do so at their own risk.
PAYMENT FOR CUSTOM ORDERS
ALL custom orders require a 100% payment upfront. Once payment is received, work on your custom project begins!!! 🙂
CANCELLATION POLICY
If by some very unusual and rare occurrence, we are unable to fulfill your order, we will contact you within 24 hours via Etsy Convo or email to notify you that we are unable to fulfill your order. We will cancel your order and if payment was already made, we will issue a full refund to your method of payment.
If you need to cancel your order, your cancellation request must be received in writing prior to your item being packaged for shipping.
If your order has already shipped, you may only return your item via the Terms described in our Refund and Return Policy for store credit.
Seller may also cancel an Etsy order according to Etsy policy as stated here under the subtopic entitled, “Cancellations”: https://www.etsy.com/legal/sellers
THANK YOU FOR YOUR ORDER AND FOR SUPPORTING AN ARTIST!!! 💕🐬💕